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Software Maintenance
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Protect your software investments with annual maintenance plans that offer guaranteed support responses within 1 business day and major version upgrades.
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Annual Maintenance comes with:
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1 year of major and minor product updates
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3 next-business day support incidents throughout the year
Pricing starts at $159 per license. For more information or to purchase Annual Maintenance, see our Purchase page.
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Priority Support Subscriptions
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For our enterprise-level customers, complement your purchase of SoftArtisans products with our annual priority support subscriptions.
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Software Updates
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All Major and Minor Versions
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Guaranteed Response Time
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Next Business Day
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2 Business Hours
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2 hours (24/7/365)
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Priority Incidents Per Year
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5
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Unlimited
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Unlimited
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Pricing
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15% of product list price, minimum purchase $1000
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20% of product list price, minimum purchase $1500
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Contact for pricing:
877-763-8278
contact@softartisans.com
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Through our web-based, e-mail, or phone support , you will save development time by getting questions answered quickly by our knowledgeable technical services engineers. Rest assure that your mission-critical web applications, which use SoftArtisans products, will be protected by fast, quality support and services.
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Supported Product Versions
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Priority support is available for the latest major release of all active products. To see if your version of the product is supported, please refer to our Supported Versions Policy.
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For questions about FileUp, support subscriptions, or anything else, please contact SoftArtisans.
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International: +1 617-607-8800, Option 1
E-mail: contact@softartisans.com
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*Business hours are Monday through Friday, 9:00am - 5:00pm EST.
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